Delivery (UK Mainland) – excluding Local Log Delivery

Delivery charges are for deliveries in UK mainland only. Please contact us for delivery prices elsewhere.

Orders £40 and under

£5.99 Charge

Orders £41 to £99

£10.99 Charge

Orders £100 and over

FREE UK Delivery

Local Log Delivery (UK Mainland)

We deliver to postcodes local to us at Ebdon Firewood. For a list of postcodes and delivery costs, see our Local Log Delivery here.

Card Payment Security

Credit Card details are encrypted using SSL security.

Ordering

To place an order, click the ‘Add to Basket’ button on your chosen product and it will be placed into your ‘Shopping Trolley’.

You can add as many products as you like. (If you change your mind, click the black cross next to the item to remove it from your bag).

You will need to click ‘Calculate Shipping’ and enter your postcode. Shipping will be calculated for all the items in your shopping bag.

At ‘Checkout’ your card payment is processed by the easy-to-use and secure Stripe.

We can also take your order by phone or e-mail. An invoice will then be emailed to you and payment can be made by BACS.

Delivery Overseas (outside UK Mainland)

In order that we can quote you the most competitive delivery charge for delivery outside the UK mainland, please either e-mail or phone us with a note of what you would like to order and we shall get back to you with the best price we can find for you.

Customers are responsible for any additional taxes, duties etc that may be incurred.

Delivery Time

All of our fire pits are hand made to order. We hold very little stock.

The average lead-time, from accepting your order to dispatching it, is 2 to 3 weeks.

We will keep you updated with when you can expect your order to arrive.

Returns

Since all items are hand made to order, goods cannot be returned unless found to be faulty upon delivery.

In the rare occurrence of a damaged delivery, please report the details to us within 5 days of receipt of goods.

Privacy Protection

We do not share or sell any personal information that you may give to us.